Adrian Manolache 👋
Senior UX & Product Designer
Work Preference: Hybrid • On-Site • Remote
Adrian Manolache
Senior UX & Product Designer
Work Preference: Hybrid • On-Site • Remote
About Me
My career didn’t begin with design.
It began by supporting users, troubleshooting systems, working inside cybersecurity environments, and understanding how products are built and maintained.
I learned how users describe problems when something breaks. How technical teams think about implementation, scalability, and long-term maintenance. How sales teams communicate value. How stakeholders make decisions. And how businesses balance customer needs with technical realities.
Throughout my career, I’ve collaborated with developers, marketers, executives, product teams, customer support, direct clients, and end users through workshops, discovery sessions, interviews, and day-to-day product development.
Each role offered a different perspective on how products succeed or fail. Together, those experiences shaped the way I design today, considering not only the user experience, but also the business goals, technical constraints, operational realities, and people behind every decision.
Career Timeline
Download CVDesign Experience
Senior UX/UI Designer
Worked across a large-scale enterprise ecosystem supporting insurance, retirement, enrollment, billing, claims, CRM, security, and administrative platforms. Collaborated with Product Owners, Engineering Leads, QA teams, business stakeholders, and client-side design teams to deliver user-centered solutions across multiple products and frameworks.
What I did there?
- Led UX initiatives from discovery and requirements analysis through design, prototyping, validation, and implementation support.
- Supported the transition from legacy platforms and design systems to modern frameworks, helping preserve critical functionality while improving usability, scalability, and consistency.
- Designed complex enterprise workflows for claims management, enrollment, retirement administration, billing, CRM, reporting, and operational dashboards.
- Worked directly with Vitech clients and their internal product and design teams to understand business requirements and deliver tailored solutions.
- Collaborated with Claims, Enrollment, Retirement Management, Insurance, Billing, Security, CRM, Cross-Platform, Engineering, and QA teams across multiple product streams.
- Contributed to the evolution of design systems, reusable components, and UX standards used across multiple enterprise products.
- Participated in agile delivery processes including discovery workshops, backlog refinement, sprint planning, stakeholder reviews, and cross-functional alignment sessions.
- Successfully collaborated with globally distributed teams across the United States, Canada, Ireland, and India, aligning stakeholders across multiple product areas, time zones, and business priorities to deliver complex enterprise solutions.
Design Experience
Senior UX/UI Designer
Acted as a bridge between business, product, design, and engineering teams, helping organizations transform complex requirements into scalable and user-centered digital solutions.
What I did there?
- Helped define UX processes, workflows, and best practices used across multiple teams and projects.
- Collaborated with Marketing and Customer Success teams to improve product and business outcomes.
- Contributed to onboarding, mentoring, and knowledge-sharing initiatives within the design team.
- Participated in strategic discussions related to product direction, user experience, and process improvements.
- Applied end-to-end UX methodologies across internal initiatives and client projects, from discovery through validation and delivery.
Design Experience
Head of Design
Led the design of Heimdal Security’s SaaS ecosystem, including customer-facing products, cybersecurity administration platforms, websites, and marketing experiences used across international markets.
What I did there?
- Designed and improved the company website, cybersecurity software interfaces, administrative dashboards, and configuration experiences used by clients to manage and secure their IT environments.
- Collaborated closely with Product Management, Engineering, Marketing, Sales, Customer Support, Content Team, and Executive Leadership teams to deliver user-centered solutions aligned with business objectives.
- Created and maintained design systems, UI standards, and reusable assets to ensure consistency across products, websites, campaigns, and customer touchpoints.
- Worked directly with stakeholders to translate complex cybersecurity concepts into intuitive user experiences for both technical and non-technical audiences.
- Supported product growth initiatives through the design of marketing campaigns, event materials, sales enablement assets, and customer communication materials.
- Partnered with international distributors and third-party partners to develop co-branded campaigns and promotional materials that increased product visibility and market reach.
- Contributed to product strategy, user experience improvements, and cross-functional decision-making in a fast-paced SaaS and cybersecurity environment.
Multidisciplinary Experiences
Professional Experience Outside Design
Alongside my UX and Product Design experience, I have professional experience in IT Support, System Administration, Cybersecurity Operations, and Customer-Facing Sales. This multidisciplinary background enables me to collaborate effectively with technical teams, understand complex business environments, and design solutions that balance user needs, technical feasibility, and business goals.
Previous roles:
- Novartis – IT Support Specialist 2014 - 2016
- Heimdal Security – System Administrator & Technical Support 2016 - 2017
- Vodafone (Via Blue Point Bucharest) – Sales Representative
My Expertise
What I Really Specialize In
A concise overview of the areas where I create the most impact.
Enterprise Product Design
Design Systems
SaaS Product Design
Handling Complex Workflows
UX Strategy
Product Thinking
Process Simplification
User-Centered Design
Scalable Design
Stakeholder Alignment
Workshop Facilitation
Product Modernization
Every Product Has a Story
The most interesting ones usually begin with a challenge worth solving.